This training course will motivate participants to becoming more customer focused and more passionate about delivering outstanding service by understanding the logical and emotional motivations of a customer to buy or continue using a service. participants will learn how to become more flexible communicators who are able to engage better with customers, portray energy, commitment and ownership in each customer interaction. This program will energize the staff to deliver world class service that leaves customers with a lasting positive impression.
Planning & Control of Specialized Food & Beverage Operations
Specialized Food & Beverage Service in Cultural Events
Specialized Service Method in Food & Beverage Operation
Nutrition Management implementation in Food & Beverage Industry
Open to all ages (Malaysian)
Two (2) days
Supervisor Team leader & Captain Manager level| Unit | Course Title |
|---|---|
| 1 | Planning & Control of Specialized Food & Beverage Operations |
| 2 | Specialized Food & Beverage Service in Cultural Events |
| Unit | Course Title |
|---|---|
| 1 | Specialized Service Method in Food & Beverage Operation |
| 2 | Nutrition Management implementation in Food & Beverage Industry |
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GFL GROUP